FAQ
Frequently Asked Questions
Our Fragrances
Our fragrances are unique scents inspired by popular designer perfumes. We mention brand names only for comparative purposes, to help you better understand the character and scent profiles of our creations. Using top-quality ingredients, we craft perfumes that evoke the essence of beloved classics.
At Àerre, we're passionate about offering you fairly priced alternatives to your favourite designer fragrances. Our blends uphold the same high-quality standards, giving you an exceptional scent experience. We are in no way affiliated with any of the mentioned brands.
By skipping retail markups, high-end advertising, celebrity endorsements and the inflated pricing that often come with designer brands, we at Àerre pour our heart and soul into crafting high-quality fragrances that echo the luxurious scents you love. As a result, you get to enjoy an exquisite fragrance experience, just like the original, but at a delightfully fair price!
Yes, our perfumes are crafted to exhibit exceptional longevity, closely mirroring the designer fragrances that have inspired their creation.
Predominantly, our perfumes are formulated as Extrait de Parfum, containing approximately 30% aromatic compounds. This high concentration not only enhances the depth and richness of the scent but also ensures that our perfumes may even outlast their original counterparts.
The number of spritzes you'll get from our 50ml bottle really comes down to your personal perfume routine! On average though, if you're spritzing once a day, you can expect the bottle to last around 2 to 3 months. Just remember, factors like your application style, how often you apply, and your own unique preferences can impact how long the bottle lasts.
You bet! Àerre is all about creating fabulous fragrances that are both vegan-friendly and cruelty-free. We're super proud that our perfumes don't contain any animal-derived ingredients – they're 100% vegan, and we love it!
We're totally against animal testing and believe we can keep you safe and looking (or should we say smelling?) amazing without harming our furry friends. There's no animal testing or unsuitable animal-derived materials here.
Our ethical practices extend to all our business partners too. We only work with manufacturers, suppliers, and other companies that share our cruelty-free philosophy. Plus, we're all about supporting alternative, non-animal testing methods and encouraging everyone in the industry to do the same.
At Àerre, we're all about eco-consciousness and that's why we've chosen not to offer sample packs. But hey, no worries! Our risk-free shopping experience has got you covered. When you get your hands on a full-size bottle of our fabulous fragrance, feel free to give it a whirl. If it doesn't float your boat, you've got 30 days to send it back. Refunds are free and no questions asked. Your happiness is what matters most to us, and we trust you'll fall in love with our amazing scents!
My Order
Absolutely, it is possible to apply a discount code after an order has been placed. In order to do so, kindly reach out to our customer service team by sending an email to hello@aerre.co. Please include your order number and the discount code you wish to apply. Our dedicated team will promptly assist you in applying the discount.
Making a return is easy and any product ordered on our website may be returned for free within 30 days following the day of receipt. Simply head to our returns page.
Oh no! If your order appears to be lost in transit, arrives damaged, or is unfortunately stolen, please don't worry. Simply drop a note to our customer support team at hello@aerre.co. We're always here to help, and we'll make sure to find the best possible solution ASAP.
We sincerely apologize for any inconvenience caused by receiving an incorrect item. To rectify the situation, please reach out to our dedicated customer service team at hello@aerre.co, and they will promptly assist you in resolving the issue.
Once we have approved a refund, the payment should arrive within five business days, but it is usually a bit faster than this.